English EN Spanish ES

Shelter Director

JOB TITLE: Shelter Director

South Valley Services is a non-profit organization whose mission is to provide safe shelter and supportive services to anyone experiencing psychological, physical, emotional, economic or sexual abuse at home. South Valley Services’ programs aim to empower individuals and communities to recognize their self-worth and to develop the necessary skills to reach their greatest potential, contributing to the collective wellbeing of the community.

The Community Resource Centers offer case management and referral services to domestic violence victims and local families using a coordinated community response model across multiple disciplines. The Community Resource Centers’ main offices are located in Riverton and West Jordan and have satellite offices located in various libraries across Salt Lake
County to make services more accessible to residents of the community.

CLASSIFICATION
Full-time Hourly (Non-exempt, 40 hours per week)

QUALIFICATIONS
• Ability to work independently and as part of a team
• Excellent written and verbal communication
• Computer Literacy
• Comfortable in disciplining staff and managing multiple projects at once
• Ability to prioritize victim advocacy and basic shelter needs within daily interactions
• Ability to work well with diverse populations


EDUCATION/EXPERIENCE
• Minimum Bachelor’s Degree in Social Work or related field, or equivalent work experience.

SALARY
Dependent on Experience

REPORTING RELATIONSHIPS
Directly Reports to the Programs Director

RESPONSIBILITIES
Shelter Director Management of the victim advocacy including the children’s learning center (CLC)

The following are duties for each program, however some will overlap as all program staff members are
part of one team.


ADVOCACY
• Ensuring a fully-staffed team to cover the front desk and the children’s learning center (CLC), including recruiting staff and interns as needed, managing staff schedules, hiring and discipline
• Coordinating with interns and school liaisons to fill positions in the advocacy department.
• Oversee maintenance of program statistics including staff, interns and volunteer activity hours
• Maintain files according to licensing guidelines.
• Regularly audit hot-lines and files of all staff members to ensure compliance with agency policies.
• Maintain shelter supplies and organization through coordination with the basic needs advocate
• Ensure shelter facility is organized and well-kept according to agency standards through the basic
needs advocate
• Walk-through building at least once per week to identify maintenance projects and create a plan of
completion with due dates.
• Coordinate monthly staff meetings
• Coordinate on-call schedule.

ADMINISTRATIVE
• Ensuring a fully-staffed team to cover the front desk and the children’s learning center, including recruiting staff and interns as needed, managing staff schedules, hiring and discipline
• Coordinating with interns and school liaisons to fill positions in the advocacy department.
• Oversee maintenance of program statistics including staff, interns and volunteer activity hours
• Maintain files according to licensing guidelines.
• Regularly audit hot-lines and files of all staff members to ensure compliance with agency policies.
• Maintain shelter supplies and organization through coordination with the basic needs advocate
• Ensure shelter facility is organized and well-kept according to agency standards through the basic needs advocate
• Walk-through building at least once per week to identify maintenance projects and create a plan of completion with due dates.
• Coordinate monthly staff meetings
• Coordinate on-call schedule.
• Establish and manage a productive and efficient line of communication between shelter staff.
• Completion and submission of the following reports: Food Bank, DVO1, G1
• Conduct yearly evaluations with all advocacy staff
• Ensure all job descriptions in the advocacy department are executed fully.
• Provide training to community members in topics related to domestic violence, shelter, victim
needs and other topics related to this job description.
• Develop working relationships with community organizations to foster volunteerism, donations and access to services outside and while in shelter.
• Attend Board meeting when invited to report on shelter program.
• Responsible to conduct DHS and DCFS yearly audits and ensure successful completion. At least
90% of audit items must be in accordance to audit standards, in conjunction with Program Director.
• Attend the following meetings in representation of the agency: Shelter Director’s meeting, Residential meeting, Directors meeting, and weekly meeting with Program director.
• Coordinate assignment of counseling referrals to appropriate staff.
• Coordinates the delivery of crisis intervention with clients as necessary

CLC:
• Ensure a fully-staffed program, including recruiting staff and interns as needed, managing staff schedules, hiring and discipline
• Assume responsibility for the development and implementation of the Children’s Learning Center services and activities
• Coordinate and schedule programs, activities and presentations for the children staying at the shelter through the children’s victim advocate and other community partners.
• Oversee the general safety and upkeep of the Children’s Learning Center and equipment.
• Ensure environment and materials are child-friendly and appropriate
• Any other activities requested by the Program Director



Interested parties can send their resume to our HR department at monicak@svsutah.org