Community Resource Center Assistant (Full-Time)

South Valley Services (SVS) is a non-profit organization whose mission is to provide options to anyone who has experienced domestic violence. We provide counseling, case management, prevention, and shelter to help individuals and families build lives free from violence. Our programs aim to empower individuals to recognize their self-worth and develop the necessary skills to reach their full potential. SVS believes advocacy, prevention, and safety are the primary tools in eliminating domestic violence. To achieve this goal, SVS groups these three strategies into the following service areas:

  • The Sanctuary: provides shelter for women, men, and children seeking a safe place away from domestic violence
  • Community Resource Centers (CRCs): provide case management and supportive services from community-based locations to make accessing services more attainable
  • Prevention and Education: informs and educates the public regarding domestic violence and how to recognize, respond, and refer individuals who need services

RESPONSIBILITIES

This position will support the CRC Director in carrying out the work of the department. Clients can receive case management and referral services at the SVS Community Resource Centers (CRCs). These activities help to coordinate a community response across multiple provision needs. SVS currently has CRCs at West Jordan City Hall and Riverton City Hall.

Responsibilities include:

  • Provide direct services to any community clients and shelter residents needing assistance to navigate systems and resources
  • Provide referrals to community resources and empower clients in creating safety plans, action plans, and establishing personal goals
  • Work collaboratively with other agency staff and community service providers to ensure the safety, security, and well‐being of clients
  • Act as a leader and support for the department by training new case managers and providing them with the tools and knowledge necessary for success

CLASSIFICATION

Full‐time salaried (Exempt, 40 hours per week)

SALARY

$18.00 per hour

DUTIES

  1. Provide victims with adult case management services, including but not limited to the development of a safety plan, creation of an action plan, completion of an initial case management intake, and meet or follow up with clients weekly

  2. Maintain case management notes and documentation in compliance with the Family Violence Prevention and Services Act, Victims of Crime Act, and Violence Against Women Act confidentiality mandates

  3. Assume responsibility for providing individual advocacy and case management services for adult clients

  4. Assist clients in identifying barriers and resources

  5. Provide community resources and referrals as needed

  6. Promote high ethical and professional standards in all relationships and activities

  7. Attend monthly meetings for COLAVI and UHC and report meeting findings to Community Resource Center Director

  8. Facilitate training for new staff on the roles and responsibilities of a case manager as well as adult domestic violence issues

  9. Provide support to the Community Resource Center Director, including but not limited to creating agendas and meeting minutes for the weekly meetings, ensuring adequate office supplies, attending domestic violence-related community meetings, and helping in developing and implementing policies

EDUCATION, EXPERIENCE, and QUALIFICATIONS

  • Minimum of a bachelor’s degree in human services or public health, SSW preferred

  • A minimum of two years of experience working in the field of domestic violence

  • Case management experience or knowledge of the needs of families in crisis

  • Knowledge of community resources

  • Ability to pass a background check

  • Fluency in written and spoken English and Spanish; bilingual and bicultural preferred

  • Valid driver license and current auto insurance as well as regular access to reliable transportation

  • Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook

  • Ability to effectively promote South Valley Services through strong public relations skills and an ability to speak to large audiences

  • Ability to work sensitively and effectively with various populations

REPORTING RELATIONSHIP

Directly reports to the Community Resource Center Director

APPLY

Send a cover letter detailing relevant experience and resume to .